Shipping - Delivery Times - Payments
Free Shipping within the connected 48 U.S. States.
Most SensoryEdge Orders are shipped Factory Direct via UPS or FedEx.
- When we show "Ships in 24 - 48 hours", "2 - 3 business days" etc.., those times are based on Monday through Friday.
- If you are shipping a gift, please inform the recipient that a package has been sent so that the delivery will not be refused. If a package is returned to us, we will bill the purchaser for all related shipping charges
- Since the majority of items we sell are shipped factory direct, orders with more than one item might arrive in multiple boxes on different days.
- Express Services - Sorry, we do not offer express shipping due to the constraints of the vendors we deal with and the added cost of expedited shipping.
Large Orders: If you have a large order for a school district, government agency, WIC, the Military or other organization that uses purchase orders, we're happy to a provide a quote.
Sorry, we do not ship to Alaska, Hawaii, Canada, APO's or any other areas outside the contiguous 48 U.S. States
If you have any questions regarding shipping please e-mail us at firstname.lastname@example.org, call or fax us at 1-800-734-8019, with the item(s) you would like to purchase and the shipping zip code. We will then provide you with an accurate shipping quote and ordering instructions.
- Estimated shipping times are listed on the items page. Ground shipping times cannot be guaranteed due to the nature of factory direct shipping and issues with UPS, USPS and FedEx.
- Once an item ships ground shipping delivery time is typically 1 - 5 business days after the order is shipped. Although we are located in California, most of our items ship factory direct. The factories we work with are located in multiple locations throughout the USA.
- Orders submitted with the wrong billing information will need verification and therefore will be delayed. The estimated shipping times do not apply in these instances. We ask that you please enter your billing address & phone number exactly as stated on your credit card statement so that your order is processed efficiently.
We accept Visa, MasterCard, American Express, Discover, PayPal (email@example.com), Purchase Orders, & Checks.
If you prefer to order via telephone, please call us at 1-800-734-8019 and we will be happy to help you.
For schools, health organizations, the military, government and large organizations that utilize Purchase Orders, we can process your order. Email or Fax your order on School, Corporate, Hospital, or Government Agency Letterhead to firstname.lastname@example.org or 1-800-734-8019.