Gift Card
Gift Card
Product Description
- Description
- Shipping & Returns
Description
Shopping for someone else but not sure what to give them? Give them the gift of choice with a SensoryEdge gift card.
Gift cards* are delivered by email and contain instructions to redeem them at checkout. Our gift cards have no additional processing fees.
*If you need a gift card with a different dollar amount, let us know.
Shipping & Returns
Delivery Times:Estimated shipping times are listed on the products description page, for example Usually ships in 2 - 3 business days.
This includes out of stock items that we were not made aware of by the manufacturer, bad weather, lost shipments by UPS, FedEx, or the USPS.
We ask that you please enter your billing address & phone number exactly as stated on your credit card statement so that your order may be processed efficiently.
Return Policy:
SensoryEdge wants you to be satisfied with the merchandise you purchase.
Please be sure to ask any questions you might have about your order. We want you to be informed about the item(s) you are purchasing.
In the event that you are unhappy with your purchase, we accept returns in their original condition and packaging within 30 days of you receiving the product.
You must e-mail us at help@sensoryedge.com to receive authorization. Unauthorized returns will not be accepted. You are responsible for return shipping costs.
Payments:
We accept Visa, MasterCard, American Express, Discover, Purchase Orders (see below), PayPal (help@sensoryedge.com), and business checks.
We want our customers to be comfortable with their shopping experience. If you do not like placing your order via the Internet, you can call us to place your order.
We are open via telephone at 1-800-734-8019 Monday - Friday from 8am - 4pm PST.
Backorders - It is our policy to charge your credit card at the time of purchase. We do this to reserve your order with the manufacturer. If we hold your order without charging until the item cones back in stock, orders already sent to the manufacturer have priority and your order will be in the back of the line. If you prefer, we're happy to issue a refund until the item comes back in stock.
Damaged Items:
For items damaged during shipping, contact us immediately for further instructions. To process the exchange or a return on damaged items you MUST keep the original box and all packaging.
You will need to email us pictures of the damages to help you with the replacement or refund. SensoryEdge will assume the return shipping charges for defective products.
As with all returns please e-mail us at help @sensoryedge.com to receive authorization or simply refuse the shipment if the damage is evident at time of delivery and let us know so we can track the return.
At times, if only part of the item is damaged replacement parts will be sent to solve the problem. This will make it much easier for you since you will not have to repack the damaged product or wait for a pick-up.
Sales Tax?
Sales tax is currently charged to orders that are shipped to California and Nevada customers.
Shipping Outside the contiguous 48 U.S.
Sorry, we do not ship to Alaska, Hawaii, FPO's, APO's or Canada. Shipping Charges