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Shipping - Delivery Times - Payments

Most SensoryEdge Orders are shipped Factory Direct via UPS or FedEx ground. At times, orders are shipped via a trucking service for heavier items and USPS for lighter items. 

Shipping Charges

Express Services - For the most part we will not accept express shipping requests due to the constraints of the vendors we deal with and the added cost of expedited shipping. If we do agree to help you with an express order, you understand that SensoryEdge will not be held responsible for orders that aren't received within your parameters. We can't stress strongly enough that if it's not going out of our warehouse, we can't control how fast a vendor ships your item even if they've agreed to express your order. 


Large Orders: If you have a large order for a school district, government agency, WIC, the Military or other organization that uses purchase orders, please contact us so we can provide a quote with possible discounts. 


Outside the 48. Sorry, we do not ship to Alaska, Hawaii, Canada or any other area outside the contiguous 48 U.S. States 


Military Addresses: For those of you in the military, there are outside services like Ship it APO that is specifically set up to forward items to APO's and FPO's via the USPS. Due to size restrictions, not all of the items we sell are eligible. There are additional shipping fees as well, but we'll do our best to keep those to a minimum. Please email us with the item(s) you're interested in and we'll let you know if we can help. 


If you have any questions regarding shipping please e-mail us at, call or fax us at 1-800-734-8019, with the item(s) you would like to purchase and the shipping zip code. We will then provide you with an accurate shipping quote and ordering instructions. 

Delivery Time


We accept Visa, MasterCard, American Express, Discover, PayPal(, Purchase Orders, & Checks. 


If you prefer to order via telephone, please call us at 1-800-734-8019 and we will be happy to accommodate you. 


For schools, therapy clinics, the military, large religious organizations, and large organizations that utilize Purchase Orders we are happy to process your order. Fax your order on School, Corporate, Hospital, or Government Agency Letterhead to 1-800-734-8019 or 1-818-716-8381. We will enter your order, and fax or email you back a confirmation. 


Issues and Errors